Front Desk Member Services Associate - Part-Time

Excel Fitness; Springdale (AR); On-site; USD 16,531 - 20,664; Part time

Job summary

Excel Fitness is seeking a part-time Member Services Representative for their Springdale location. In this role, you will ensure a high level of customer service, maintain club cleanliness, and adhere to company policies. Candidates must be at least 18, possess a High School Diploma, and obtain CPR/AED certification within the first 30 days. Responsibilities include monitoring the club environment and assisting members with inquiries. This is an on-site position with flexible hours based on business need.

Qualifications

• Must be at least 18 years of age.
• CPR Certification and AED Certification required before working alone.
• Comfortable standing for long periods.
• Ability to handle sensitive and confidential information.

Responsibilities

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness.
• Ensure members adhere to company policies.
• Conduct regular audits to ensure club standards.

Skills

Communication skills

Critical thinking

Team-oriented

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

CPR Certification and AED Certification

Job description

Excel Fitness is seeking a part-time Member Services Representative for their Springdale location. In this role, you will ensure a high level of customer service, maintain club cleanliness, and adhere to company policies. Candidates must be at least 18, possess a High School Diploma, and obtain CPR/AED certification within the first 30 days. Responsibilities include monitoring the club environment and assisting members with inquiries. This is an on-site position with flexible hours based on business need.