Front Desk Member Services Associate

Excel Fitness; Leander (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Excel Fitness in Leander, TX is seeking a team member dedicated to maintaining a clean and welcoming fitness club environment. You will handle daily operations, including POS transactions, member check-ins, and ensuring adherence to company policies.

The role requires CPR/AED certification, strong communication, and a team-oriented mindset. Availability for varying shifts, including mornings and evenings, is expected.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification are required before working alone; training provided within 30 days if uncertified.
• Proficient in Microsoft Office and using a computer.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Input and update member information into tablets and POS.
• Ensure members follow policies and guidelines; address infractions.
• Audit and balance cash drawers daily.
• Assist GM/AM with membership promotions and initiatives.
• Provide a safe environment and high level of member service.
• Assist with inventory and order recommendations.
• Stay current with required certifications and training.

Skills

Communication skills

Team player

Organized

Critical thinking

Customer service

Education

High School Diploma or equivalent

CPR Certification

AED Certification

Tools

Microsoft Office

POS systems

Job description

Excel Fitness in Leander, TX is seeking a team member dedicated to maintaining a clean and welcoming fitness club environment. You will handle daily operations, including POS transactions, member check-ins, and ensuring adherence to company policies.

The role requires CPR/AED certification, strong communication, and a team-oriented mindset. Availability for varying shifts, including mornings and evenings, is expected.