Part-Time Front Desk & Guest Services Specialist

Lodgco Hospitality; Midland (MI); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Paid time off

Career development & training

Team member discounts

401(k) with company match

Incentive potential

Job summary

Lodgco Hospitality is looking for a part-time front desk agent for guests service interactions at the Residence Inn in Midland, Michigan. This role involves performing check-ins, assisting guests with requests and providing exceptional service to enhance their stay.

If you have a passion for hospitality and are skilled in customer service, we would love to hear from you! The position requires flexible hours and may include weekends.

Qualifications

• Ability to learn quickly and work in a fast-paced environment with constant guest interaction.
• Strong verbal and written communication skills.
• Knowledge of hotel operations and policies.

Responsibilities

• Perform guest registrations and manage check-ins and check-outs.
• Assist guests with inquiries and ensure issues are resolved promptly.
• Maintain cleanliness of the front desk and common areas.

Skills

Customer service skills

Communication skills

Multitasking ability

Computer and telephone skills

Flexibility with schedule

Education

Hotel or customer service experience

Job description

Lodgco Hospitality is looking for a part-time front desk agent for guests service interactions at the Residence Inn in Midland, Michigan. This role involves performing check-ins, assisting guests with requests and providing exceptional service to enhance their stay.

If you have a passion for hospitality and are skilled in customer service, we would love to hear from you! The position requires flexible hours and may include weekends.