Part-Time Front Desk & Guest Services Associate (Evenings)

City of Benton; Benton (AR); Presencial; USD 22.000 - 32.000; Tempo parcial

Resumo da vaga

City of Benton is seeking a Front Desk Attendant for the River Center, a part-time, non-exempt position. The role greets visitors, handles inquiries, registers members, and assists with facility reservations and fee collection.

This essential position requires customer service experience, basic MS Office skills, and the ability to work flexible hours including evenings and weekends. It includes enforcing policies, supporting programs, and accurate cash handling.

Qualificações

• One (1) to Two (2) years’ administrative support experience preferred.
• One (1) to Two (2) years’ customer service experience preferred.
• Current American Red Cross Certification or must be able to obtain certification within six (6) months of employment.
• Proficient in MS Office;

Responsabilidades

• Welcomes visitors to the River Center.
• Answers incoming phone calls and provides requested information or redirects to appropriate party.
• Registers guest for memberships, checks in members and verifies membership.
• Gives facility tours and educates members and prospective members on programs and available amenities.
• Makes reservations for facilities and collects fees.
• Promotes, registers and collects fees for Parks programs.
• Ensures facilities policies and procedures are followed by patrons.
• Responsible for opening/closing the facility.
• Responsible for cash drawer and daily reporting.
• Checks in/out equipment.
• Cleans surrounding work area and assists in cleaning other areas of the facility as needed.
• Responds to patrons’ concerns, suggestions, and complaints in a timely, professional and consistent manner.

Conhecimentos

Communication

Customer service

Organization

Formação

American Red Cross Certification

Ferramentas

MS Office

Descrição da vaga

City of Benton is seeking a Front Desk Attendant for the River Center, a part-time, non-exempt position. The role greets visitors, handles inquiries, registers members, and assists with facility reservations and fee collection.

This essential position requires customer service experience, basic MS Office skills, and the ability to work flexible hours including evenings and weekends. It includes enforcing policies, supporting programs, and accurate cash handling.