Part-Time Front Desk Concierge – Naples Community Center

Foundation; Naples (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Generous PTO & Holidays

401(k) with Safe Harbor match

Free Team Member Meals

Employee Assistance Program

Job summary

Pelican Bay Foundation in Naples, FL is seeking a part-time Front Desk Receptionist for the Community Center to help ensure the facility operates smoothly. You will answer phones, manage reservations, check-in members, and assist with room set-ups for events and activities.

The role requires 1–3 years of customer-service experience, basic math and computer skills (MS Office, Zoom), and the ability to work varied hours including nights, weekends and holidays.

Qualifications

• 1–3 years in customer-service positions
• Proficiency in POS operation; Northstar knowledge a plus
• Strong written and verbal communication
• Well-organized, ability to keep accurate records
• Knowledge of Zoom and Microsoft Office; reservation system training provided

Responsibilities

• Open and close facility per checklists.
• Meet member needs with quality service and personal recognition.
• Check-in guests and register activity; manage class schedules.
• Answer phones courteously and route calls.
• Assist members with registrations and information on classes.
• Be the point of contact for inquiries and meeting bookings.
• Help Lifestyle Manager with meetings and events setup and teardown.
• Record and report member feedback and incidents.
• Monitor brochures, class schedules, and bulletin boards.
• Attend weekly or monthly staff meetings.

Skills

Customer service

Communication

Problem solving

Organization

Records keeping

Education

High school diploma/GED

Tools

POS systems

Northstar

Microsoft Office

Zoom

Job description

Pelican Bay Foundation in Naples, FL is seeking a part-time Front Desk Receptionist for the Community Center to help ensure the facility operates smoothly. You will answer phones, manage reservations, check-in members, and assist with room set-ups for events and activities.

The role requires 1–3 years of customer-service experience, basic math and computer skills (MS Office, Zoom), and the ability to work varied hours including nights, weekends and holidays.