Part-Time Front Desk Concierge: Guest Experience

ADP, Inc.; East Wenatchee (WA); In loco; USD 24.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance

Paid time off

Descrizione del lavoro

Fairfield Inn and Suites Wenatchee, managed by Ignite Hotels, is seeking a part-time Front Desk Agent to deliver outstanding guest service, assist with check-in/check-out, and support daily front office operations.

The role emphasizes friendly communication, reliability, and the ability to balance guest needs with hotel policies in a fast-paced environment. Scheduling may include evenings, weekends, and holidays.

Competenze

• Customer service or hospitality experience preferred.
• Hotel front desk experience is a plus.

Mansioni

• Greet guests and perform check-in/check-out.
• Handle guest questions and requests professionally.
• Process reservations, room assignments and payments.
• Follow cash handling procedures and front desk policies.
• Coordinate with housekeeping and maintenance to meet guest needs.
• Answer phones and manage emails; support loyalty programs.

Conoscenze

Customer service

Communication skills

Multitasking

PMS experience

Reliability

Detail-oriented

Guest recovery

Formazione

High school diploma or GED

Strumenti

PMS software

Descrizione del lavoro

Fairfield Inn and Suites Wenatchee, managed by Ignite Hotels, is seeking a part-time Front Desk Agent to deliver outstanding guest service, assist with check-in/check-out, and support daily front office operations.

The role emphasizes friendly communication, reliability, and the ability to balance guest needs with hotel policies in a fast-paced environment. Scheduling may include evenings, weekends, and holidays.