Part-Time Front Desk & Call Center Specialist

HNTB; Miami (FL); On-site; USD 20,000 - 32,000; Part time

Job summary

HNTB in Miami, FL is seeking a part-time receptionist to welcome guests and manage front-desk operations. You will handle a switchboard, route calls, and provide courteous information to visitors as part of a professional administrative team.

The ideal candidate has a High School Diploma or GED and at least 1 year of customer service experience. Strong teamwork and clear communication are important in our client-facing environment.

Qualifications

• High School Diploma/GED or equivalent.
• 1 year of customer service experience.
• Teamwork and good communication skills.

Responsibilities

• Operates a switchboard or telephone console to route incoming calls and place outgoing local and long distance calls.
• Receives incoming phone calls, secures necessary information and transfers to appropriate party.
• Takes and relays messages as necessary. Provides information to callers as appropriate.
• Performs incidental typing and/or routine clerical work as assigned. May schedule the use of conference rooms and other firm resources.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Teamwork

Education

High School Diploma/GED

Job description

HNTB in Miami, FL is seeking a part-time receptionist to welcome guests and manage front-desk operations. You will handle a switchboard, route calls, and provide courteous information to visitors as part of a professional administrative team.

The ideal candidate has a High School Diploma or GED and at least 1 year of customer service experience. Strong teamwork and clear communication are important in our client-facing environment.