Part Time Front Desk - Belmont NC

CAMS (Community Association Management Services); Belmont (NC); Vor Ort; USD 21.000 - 29.000; Teilzeit

Zusammenfassung

CAMS (Community Association Management Services) is seeking a part-time front desk associate in Belmont, NC, to greet residents and visitors with a friendly, professional demeanor. The role emphasizes customer service, answering questions, and enforcing community rules in an active adult residential lifestyle.

The position requires flexible hours: weeknights 5–9 pm, Saturdays 7 am–2 pm or 2–7 pm, and Sundays 7 am–1:30 pm or 1:30 pm–8 pm, with pay at $18 per hour.

Qualifikationen

• Must enjoy working with people and have an outgoing, cheerful personality.
• Minimum one year of face-to-face customer service experience.
• Strong organizational and follow-up skills with the ability to multi-task.
• Working knowledge of MS Word, Excel, and Outlook; Publisher is a plus.
• Ability to assist residents via phone and email inquiries.

Aufgaben

• Greet residents and visitors at the front desk in a friendly, professional manner.
• Address resident questions and concerns and enforce community rules.
• Process mail, fax documents, and check daily emails.
• Monitor facility during shift and oversee events and activities.
• Direct inquiries to the appropriate personnel and maintain filing system.

Kenntnisse

Customer service

People skills

Organizational skills

Multi-tasking

Phone & email support

Face-to-face service

MS Word

MS Excel

MS Outlook

Publisher

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Publisher

Jobbeschreibung

CAMS - HOA Management company is seeking an individual to fill a part time – fill in front desk position in Belmont NC. Must provide excellent customer service in a friendly and professional manner.Hours needed to spot fill are some Monday-Friday nights 5-9pm, Saturdays 7am-2pm and/or 2pm-7pm and Sundays 7am-1:30pm and/or 1:30pm-8pm.Pay Rate: $18 an hourThis position is responsible for graciously greeting residents and visitors from the front desk, addressing the questions and/or concerns of residents, as well as enforcing the rules and regulations for the amenities in an active adult residential lifestyle community.Requirements and responsibilities include, but are not limited to:· Must enjoy working with people in general and have an outgoing and cheerful personality.· Strong organizational and follow-up skills and the ability to multi-task.· Perform day-to-day administrative support, such as, process incoming and outgoing mail, fax documents, check daily emails, etc.· Working knowledge of Microsoft Office Word, Excel, and Outlook. Experience with Publisher is a plus.· Minimum one year face-to-face customer service experience.· Monitor facility and make rounds frequently to make sure all patrons are following rules and regulations.· Provide assistance to homeowner’s via phone and email inquiries.· Direct residents to proper personnel in regard to inquiries.· Monitor over any events that may take place during shift, special events, etc..· Maintain filing system.· Very flexible with working hours.· Responsible, dependable and always prepared to go above and beyond.