Enable job alerts via email!

Part-Time Front Desk Agent

Bighornlaw

Augusta (GA)

On-site

USD 10,000 - 60,000

Part time

16 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading hotel in Augusta is seeking a part-time front desk agent to join their guest services team. The role involves welcoming guests, managing bookings, and ensuring a high level of customer satisfaction. Ideal candidates will have strong customer service skills and a passion for hospitality, with flexible hours available.

Qualifications

  • 1+ year of hotel industry experience or related job preferred.
  • Comfortable taking telephone calls and mitigating stressful situations.

Responsibilities

  • Manage room bookings in-person, online, and through calls.
  • Handle customer complaints as necessary.
  • Perform regular bookkeeping duties.

Skills

Customer service skills
Interpersonal skills
Organizational skills
Time management skills

Education

High school diploma, GED, or equivalent

Tools

Microsoft Office
Reservation management systems

Job description

Springhill Suites Augusta • Augusta , GA , US

Posted 4 days ago

Description

$14/hr- Springhill Suites Augusta

Springhill Suites Augusta is looking for an experienced professional front desk agent who is looking for part-time hours. We have the need for up to four days per week, depending on the business needs. We need someone who is flexible to work mornings (7a-3p) and evenings (3p-11p). Hotel front desk experience is a plus, but not required.

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities

  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Handle customer complaints as necessary
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • 1+ year of hotel industry experience or related job preferred
  • Working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
  • High school diploma, GED, or equivalent
Compensation

$14 - $15 hourly

About Springhill Suites Augusta

Enjoy Southern Hospitality at its finest at the SpringHill Suites Augusta - 25% larger than comparably priced hotel rooms in Augusta and equipped with a mini-fridge, microwave, Keurig coffee maker, sofa, and desk. Stay connected with free wireless internet; also keep watching your favorites on a 40" LCD TV streaming Netflix, YouTube, Pandora, Hulu, and more. Our lobbyfeatures flexible spaces with free Wi-Fi. Power up with a free healthy breakfast buffet; later on, mingle and unwind with our patios and fire pit. The Market is open 24 hours for anytime cravings. Stay on track at the fitness center and indoor pool – relax at the sundeck. Prime location by I-20 and I-520 gives easy access to Fort Gordon, Grovetown, downtown Augusta, North Augusta, SC, and the Augusta National Golf Club during the Masters. Transform your travel experience from ordinary to extraordinary at the Award-Winning SpringHill Suites Augusta.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Part-Time Front Desk Agent (1st Shift)

Mtolympuspark

Wisconsin

On-site

USD 10,000 - 60,000

2 days ago
Be an early applicant

Part-Time Front Desk Agent (2nd Shift)

Mtolympuspark

Wisconsin

On-site

USD 10,000 - 60,000

2 days ago
Be an early applicant

CI STL Front Desk Agent Part Time

Choice Hotels

St. Louis

On-site

USD 10,000 - 60,000

2 days ago
Be an early applicant

Part Time-Front Desk Agent

Bighornlaw

Town of Texas

On-site

USD 10,000 - 60,000

6 days ago
Be an early applicant

Part Time Front Desk Agent

mcrhotels.com

Harrisburg

On-site

USD 10,000 - 60,000

19 days ago

Part Time Front Desk Agent

Midas Hospitality

St. Louis

On-site

USD 10,000 - 60,000

25 days ago

Part Time Front Desk Agent

StepStone Hospitality

Wichita

On-site

USD 10,000 - 60,000

21 days ago

Front Desk Agent - Part-time

Snow King

Town of Texas

On-site

USD 10,000 - 60,000

9 days ago

Part Time - Front Desk Agent - ZYWPA

InterContinental Hotels Group

New York

On-site

USD 10,000 - 60,000

30+ days ago