Part-Time Floor Lead — Mission-Driven Retail

Purpose Brands 414; Rogers (AR); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Flexible time-off

Team member discount

Well-being support

Professional development

Purpose-driven work

Job summary

Purpose Brands 414 in Rogers, AR seeks a Floor Lead to manage daily sales floor operations, support a team of volunteers and staff, and maintain a welcoming, mission-driven environment in line with Bold Lives standards.

This part-time role (10-25 hours/week, not to exceed 28) offers a chance to lead customer service, inventory management, and store operations while upholding PB414's faith-driven values and ministry focus.

Qualifications

• Strong leadership and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of responsibility and ownership.
• Excellent customer service and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Ability to work effectively with diverse groups, including volunteers and donors.
• Strong organizational and multitasking skills.
• Problem-solving and decision-making abilities.
• Passion for the mission and values of Purpose Brands 414.
• Dependable transportation to and from shifts.
• Must have reliable access to communication platforms.
• Ability to lift up to 50 lbs.
• Must be 18+ years of age
• Must be able to stand for long periods of time.
• Experience in cash handling and POS systems preferred.

Responsibilities

• Welcome every customer who walks through the door, shares the store's mission, and explains current sales or in-store events.
• Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience.
• Help manage inventory, including receiving donations, stocking, and merchandising.
• Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards.
• Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.
• Maintain a quick and efficient checkout process and share about the Partner of the Month at every transaction.
• Serve as a keyholder: open and close the store, including balancing registers, preparing deposits, conducting bank runs, and troubleshooting register issues.
• Provide leadership to the sales floor team: set the tone for the shift, delegate tasks, and hold team members accountable for their responsibilities.
• Act as the point person when the Store Manager or Assistant Store Manager is out of the building.
• Maintain a problem-solving attitude; take initiative to identify needs and address them efficiently.
• Review scheduling/communication tools (e.g., Sling) prior to shifts and ensure team awareness.
• Demonstrate high SQ (Spiritual Quotient) and EQ (Emotional Quotient) by responding quickly and sensitively in different situations, praying and ministering to team, customers and volunteers.

Skills

Leadership

Decision-making

Customer service

Teamwork

Organizational skills

Multitasking

Problem solving

Communication

Dependable transportation

POS familiarity

Tools

POS systems

Job description

Purpose Brands 414 in Rogers, AR seeks a Floor Lead to manage daily sales floor operations, support a team of volunteers and staff, and maintain a welcoming, mission-driven environment in line with Bold Lives standards.

This part-time role (10-25 hours/week, not to exceed 28) offers a chance to lead customer service, inventory management, and store operations while upholding PB414's faith-driven values and ministry focus.