Weekend Part-Time Customer Service Pro — Growth & Perks

Planet Fitness; Eden (NC); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay for select Sh

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Eden, NC is hiring a part-time Customer Service Representative to greet members, answer questions, and help guests feel welcomed. The role requires strong communication, basic computer skills, and a commitment to a clean, safe club environment.

Shifts are Saturday and Sunday, 6:45am to 1:00pm, with hourly raises after 180 days, 1 year, and every six months thereafter. Starting pay is $11 per hour, with growth opportunities as you contribute to a judgment-free fitness experience.

Qualifications

• Customer service experience required.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency is expected.

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma or GED

Job description

Planet Fitness in Eden, NC is hiring a part-time Customer Service Representative to greet members, answer questions, and help guests feel welcomed. The role requires strong communication, basic computer skills, and a commitment to a clean, safe club environment.

Shifts are Saturday and Sunday, 6:45am to 1:00pm, with hourly raises after 180 days, 1 year, and every six months thereafter. Starting pay is $11 per hour, with growth opportunities as you contribute to a judgment-free fitness experience.