Part-Time Financial Service Specialist – Teller

Sacramento Credit Union; Elk Grove (CA); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Pay Sick Leave

Paid Time Off

401(k)

Job summary

Sacramento Credit Union is seeking a Financial Service Specialist I (Teller) for the Elk Grove branch. This non-exempt, fixed 25-hour schedule supports work-life balance.

Responsibilities include greeting members, processing transactions, issuing cards, dual-control tasks, and cross-selling services to meet referral goals. The role requires a high school diploma or GED and strong math, cash handling, and communication skills.

Qualifications

• High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position.
• Demonstrated ability to improve our members’ financial well-being via timely and relevant cross-sells.
• Ability to perform accurate math calculations and maintain records.
• Ability to perform accurate cash transactions.
• Ability to accurately use keyboard at speed required for successful job performance.
• Ability to communicate effectively and maintain effective working relationships.
• Demonstrated member service skills.
• Maintains good attendance record.

Responsibilities

• Greet and welcome members to the credit union in a courteous, professional, and timely manner.
• Processes member transactions such as deposits, withdrawals, cash checks, transfers, loan payments, issue cashier’s checks, and other transactions.
• Issues new ATM/VISA check cards for members and assists with PIN updates.
• Assists with daily operational tasks such as opening and closing duties and working in dual control.
• Informs, educates and cross sells current products and services to members and refers members to designated staff for assistance.
• Achieves referral goals as directed by Assistant Branch Manager or Branch Manager.
• Examine share draft/checks for proper endorsement and placing the proper holds.
• Sets up periodic payments and assists members with completion of payroll deduction and direct deposit.
• Balances ATM and processes night-drop deposit transactions.
• Balance cash drawer at end of shift and compare total amount to the CORE. Research and resolve discrepancies. Report any discrepancies to management, as necessary.
• Assist in loading cash into TCRs and posts replenishments.
• Processes stop payments, wire request, affidavit of unauthorized use of VISA debit and credit cards, updates member status, changes to name, address, and other pertinent information.
• Open and close sub shares on accounts. Processes account closure requests, attempts to prevent account closure, if possible.
• Completes daily duties such as check scanning, closing out cash advance terminal. Scans all necessary documentation.
• Enroll members in online and mobile banking.
• Identifies and reports fraudulent activity to management in accordance with current procedures to prevent potential loss to the credit union.
• Maintain knowledge of all credit union products and services that are handled or promoted by FSSs.
• Maintain knowledge and adhere to all SCU’s policies and procedures, rules, and regulations for the FSS area, including robbery, Bank Secrecy Act and Money Laundering policies and procedures.
• Assist at other branches, as needed.
• Participates in community and business development events to increase brand awareness and drive new business.
• Maintains effective communication and working relationships with all members and co-workers.
• Adheres to SCU’s Dress Guidelines.
• Maintains good attendance record.
• Performs other related duties as assigned.

Skills

Cross-selling

Customer service

Cash handling

Effective communication

Attention to detail

Math calculations

Education

High School Diploma or GED

Job description

Sacramento Credit Union is seeking a Financial Service Specialist I (Teller) for the Elk Grove branch. This non-exempt, fixed 25-hour schedule supports work-life balance.

Responsibilities include greeting members, processing transactions, issuing cards, dual-control tasks, and cross-selling services to meet referral goals. The role requires a high school diploma or GED and strong math, cash handling, and communication skills.