Part Time Field Service Technician

The Hillman Group; Bend (OR); On-site; USD 28,929 - 33,062; Part time

Benefits offered by this job

Car allowance

Cell-phone reimbursement

Corporate gas card

Job summary

A leading service provider is looking for a Part Time Field Service Technician in Bend, OR. This role involves servicing and maintaining key duplicating and engraving kiosks, with an expected 10 to 15 hours of work per week. The position requires a clean driving record and reliable transportation. Ideal candidates will have a High School Diploma and experience in field operations and customer service. Competitive hourly pay between $21-24 based on experience, plus benefits like car allowance and reimbursements.

Qualifications

• Experience in electromechanical repair and maintenance preferred.
• At least 1-3 years in a similar role preferred.
• Fluency in English, including technical jargon.

Responsibilities

• Restock and service kiosks based on demand.
• Perform repairs or adjustments to malfunctioning machines.
• Monitor machines for issues and resolve connectivity problems.

Skills

Computer literacy

Technical troubleshooting

Customer service

Education

High School Diploma or GED

Job description

Job Summary #RDS

Part Time Field Service Technician – Bend, OR

Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the Bend and Redmond, OR area. You would begin your career with RDS as a Kiosk Technician training on key duplicating (Minute Key), tag engraving (Quick Tag) kiosks as well as 3rd party service (Eco-ATM, Pokémon).

The territory consists of 20 kiosks and the number of hours per week is around 10 to 15. This is an hourly route with an estimated pay of $21-24 an hour based on experience. Car allowance will be provided along with cell‑phone reimbursement and a corporate gas card for business miles.

Essential Job Functions

• Re‑stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule).
• Perform on‑call repairs or adjustments to the machine when the machine goes out of order.
• New kiosk Installations or swap newer kiosks of machines in the local area.
• Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.
• Keep track of inventory for re‑stocking machines that are in Kiosk Tech’s possession.
• Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• High School Diploma or GED
• Background in electromechanical repair and maintenance (preferred).
• Prior experience in retail merchandising, field operations and customer service (preferred).
• A minimum of 1-3 years of experience in a similar profile (preferred).
• Experience with tools and troubleshooting mechanical problems.
• Ability to read, write and speak fluent English to include technical “jargon”.

Competencies – Knowledge, Skills, And Abilities

• Computer literacy, including knowledge of Microsoft Word, Microsoft Excel, and Outlook
• Ability to always represent Hillman professionally
• Ability to work weekends when required

Operational Equipment

• Must have an excellent driving record with a valid driver's license. Clean driving record is mandatory. Major driving violations will eliminate potential candidates.
• Must have reliable transportation with automobile insurance (mileage reimbursement)
• Must have a reliable cell phone (reimbursed)

Work Environment and Physical Demands

Sales/Service Environment varies due to location/store set‑up. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily. May have to drive 200 miles daily. Hand/eye coordination required. Functional vision and hearing required.

Sales/Service Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.

The Hillman Group is an Equal Employment Opportunity and Affírmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.