Part-Time Facility Operations Supervisor

Evolving Solution Services; Hagerstown (MD); On-site; USD 20,000 - 29,000; Part time

Job summary

Evolving Solution Services in Hagerstown, MD, is seeking a part-time Manager on Duty to oversee daily operations at the Hagerstown Field House. The MOD opens and closes the building, ensures excellent guest service, and acts as the General Manager’s representative during shifts.

The role requires supervisory experience, strong communication, and a professional appearance, with duties spanning incident response, staff oversight, and reports. Shift flexibility includes evenings and weekends.

Qualifications

• Must be at least 18 years of age.
• Minimum 1 year supervisory experience.
• Must successfully complete a criminal background check prior to hiring.
• Excellent communication skills, both verbal and written.
• Extremely professional in appearance, demeanor, and communication.
• Detail-oriented and have outstanding organizational skills.
• Ability to handle high-volume, difficult and/or stressful situations.
• Ability to multitask and prioritize.
• Ability to work well in a group setting.
• Ability to work irregular shifts to include evenings, nights, weekends and holidays as needed.
• Confident/comfortable to independently open and close the building.

Responsibilities

• Open the building at the start of each day.
• Monitor the facility and enforce policies, rules, and procedures.
• Monitor frontline staff members to ensure performance standards are met.
• Manage operations of the facility, including programs, employees, and participants/guests.
• Manage the response to in-person, telephone, and email inquiries about programs and scheduling.
• Provide courteous and friendly service to all guests.
• Respond to all incidents, accidents, injuries, and altercations.
• Resolve all guest concerns and/or direct to appropriate Manager for resolution.
• Complete and file required reports and submit to the appropriate approval chain.
• Maintain confidentiality with guest and employee information.
• Communicate with staff.
• Develop relationships with customers, building tenants, and other key operators.
• Secure the building at the end of each day.
• Perform light housekeeping duties in the absence of a custodian, i.e., empty trash, sweep floor, clean up spills, etc.
• Complete an online Crowd Control Management course.
• Other duties as assigned by Directors and/or General Manager

Skills

Communication

Professionalism

Detail-oriented

Multitasking

Teamwork

Job description

Evolving Solution Services in Hagerstown, MD, is seeking a part-time Manager on Duty to oversee daily operations at the Hagerstown Field House. The MOD opens and closes the building, ensures excellent guest service, and acts as the General Manager’s representative during shifts.

The role requires supervisory experience, strong communication, and a professional appearance, with duties spanning incident response, staff oversight, and reports. Shift flexibility includes evenings and weekends.