Part-Time Exam Proctor

GREAT FALLS COLLEGE MSU; Great Falls (MT); On-site; USD 19,000 - 28,000; Part time

Job summary

Great Falls College MSU in Montana seeks an Exam Proctor to serve as the sole examination proctor for online and hybrid courses. You will report to the Director of eLearning and Library Services and coordinate testing center hours, with some evening and weekend duties required.

The role involves ensuring secure testing, guiding students, and working with Disability Services and eLearning staff to support diverse testing needs.

Qualifications

• Excellent customer service skills, including demonstrated skills working effectively with the public and a wide range of constituents.
• Must be able to keep confidential records relating to test material and candidate information.
• Must be able to become certified and maintain all certifications for multiple test sponsors.
• Knowledge of basic email and computer skills including Microsoft Office, Windows, Outlook, and basic computer troubleshooting.
• Ability to exercise sound judgment, and to use initiative and work with minimal supervision.
• Must be detail-oriented and have the ability to multi-task.
• Must present and maintain a professional appearance.
• Cannot be a current student of Great Falls College.

Responsibilities

• Provide assistance to the Testing Center Coordinator for all campus testing seryices, including placement testing, online testing, face-to-face, accommodation testing, professional testing and all other external community testing needs.
• Working closely with Faculty, Student Central Staff, Office of Accessibility and students; follow directions and requirements that vary per exam.
• Greet students and test candidates and help with checking them in for appointments; instruct each student and candidate in policies and procedures and answer questions.
• Guarantees strict compliance with campus and agency regulations regarding secure handling of test site information; observes the testing lab for conduct of candidates and materials.

Skills

Customer service

Confidential records

Certifications

MS Office

Email & computer skills

Judgement

Attention to detail

Professional appearance

Non-student policy

Self-motivation

Tools

Microsoft Office

Windows

Outlook

Job description

The Exam Proctor will serve as the sole examination proctor for online and hybrid (mixed-mode) courses at the College and will report to the Director of eLearning and Library Services. This position must have exceptional communication and organizational skills and will work closely with faculty and students in addition to Learning Center staff, the Disability Services Office, and eLearning staff. The Exam Proctor will work in collaboration with the Director of eLearning and Library Services to establish Testing Center hours with some evening and weekend duties required.

Position Number

Position Number 3N0403

Department

Department Testing Center

Division

Division Student Services

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify From date 02/19/2024

If other, specify End date

FLSA

Union Affiliation

FTE

FTE 0.4

Benefits Eligible

Compensation

Compensation Hourly

Salary $ 17.00 per hour

Contract Type

Contract Type Classified Hourly

If other, please specify

Recruitment Type

Recruitment Type External

General Statement

Duties and Responsibilities

1. Administrative Support:

• Provide assistance to the Testing Center Coordinator for all campus testing seryices,
• including placement testing, online testing, face-to-face, accommodation testing, professional testing and all other external community testing needs.

2. Collaboration with other Departments:

• Working closely with Faculty, Student Central Staff, Office of Accessibility and students.
• Follow directions and requirements that vary per exam.

3. Customer Service:

• Greet students and test candidates and help with checking them in for appointments.
• Instruct each student and candidate in the appropriate policies and procedures specific to their exam and answer any questions they may have.

4. Compliance:

• Guarantees strict compliance with campus and agency regulations regarding secure handling of test site information.
• Observes the testing lab to ensure compliance and appropriate conduct of testing candidates and materials.

Physical Demands

The Exam Proctor position requires sitting, standing, bending, lifting (up to 501bs), twisting,
reaching, walking, wiping and cleaning of common areas.

Required Qualifications – Experience, Education, Knowledge & Skills

• Excellent customer service skills, including demonstrated skills working effectively with the public and a wide range of constituents.
• Must be able to keep confidential records relating to test material and candidate information.
• Must be able to become certified and maintain all certifications for multiple test sponsors.
• Knowledge of basic email and computer skills including Microsoft Office, Windows, Outlook, and basic computer troubleshooting.
• Ability to exercise sound judgment, and to use initiative and work with minimal
  supervision.
• Must be detail-oriented and have the ability to multi-task.
• Must present and maintain a professional appearance.
• Cannot be a current student of Great Falls College.

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Ability to learn quickly and be a self-starter.
• Ability to work alone.
• Ability to take and follow directions.
• Previous work in an educational environment.

The Successful Candidate Will

Special Requirements

Physical Demands

The Exam Proctor position requires sitting, standing, bending, lifting (up to 501bs), twisting,
reaching, walking, wiping and cleaning of common areas.

Great Falls College Montana State University is committed to providing a working and learning environment free from discrimination. As such, the College does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the College’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Great Falls College Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, GFC MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Great Falls College Montana State University, 2100 16th Ave S, Great Falls, MT 59405; 406-268-3701; [e-mail].
GFC MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the GFC MSU Website:http://www.gfcmsu.edu/about/policies/400policies.html
Great Falls College MSU is a tobacco-free campus. Smoking and the use of any tobacco products is not permitted on any College property.

Required Documents

• Resume
• List of References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Human Resources Office
2100 16th Ave S
Great Falls, MT 59405
406.268.3701
[e-mail]