Part-Time Exam Center Proctor & Customer Support

Pearson; San Francisco, Northern (CA, KY); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Paid sick time

Job summary

Pearson VUE, a global leader in computer-based testing, is hiring a part-time Test Administrator for our center in San Francisco, CA. The role focuses on secure exam delivery and excellent customer service in a professional testing environment.

The position requires a high school diploma, customer service experience, and comfort working in a quiet testing space. Flexible hours, the ability to proctor exams, and basic MS Office skills are essential.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgement.
• Check in testing candidates, verify identification and explain the exam process.
• Proctor/invigilate candidates while testing.
• Troubleshoot with internal documents to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.

Skills

Customer service

Flexible hours

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Pearson VUE, a global leader in computer-based testing, is hiring a part-time Test Administrator for our center in San Francisco, CA. The role focuses on secure exam delivery and excellent customer service in a professional testing environment.

The position requires a high school diploma, customer service experience, and comfort working in a quiet testing space. Flexible hours, the ability to proctor exams, and basic MS Office skills are essential.