Part-Time Event Security & Guest Services Attendant

BEST Crowd Management; Pittsburgh (Allegheny County); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Event management experience

Customer service skills

Team environment

Job summary

BEST Crowd Management is seeking personable Ticket Taker / Seat Attendant professionals for the Pittsburgh event at Acrisure Stadium. You will assist attendees, monitor entry points, and support security with a strong focus on safety and service.

Ideal candidates communicate well, stay calm in busy environments, and are available for part-time hours including evenings and weekends. Prior event or security exposure is a plus, with a commitment to teamwork and customer care.

Qualifications

• Must be at least 18 years old
• Excellent communication and interpersonal skills
• Strong observational and problem-solving abilities
• Remain calm in high-pressure situations
• Able to work flexible hours including evenings, weekends, and holidays
• Physically fit to stand, walk, and perform duties

Responsibilities

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Skills

Communication

Interpersonal skills

Situational awareness

Calm under pressure

Physical stamina

Job description

BEST Crowd Management is seeking personable Ticket Taker / Seat Attendant professionals for the Pittsburgh event at Acrisure Stadium. You will assist attendees, monitor entry points, and support security with a strong focus on safety and service.

Ideal candidates communicate well, stay calm in busy environments, and are available for part-time hours including evenings and weekends. Prior event or security exposure is a plus, with a commitment to teamwork and customer care.