Part-Time Emergency Communications Dispatcher

City of Corsicana; Corsicana (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

The City of Corsicana seeks a Part-Time Public Safety Telecommunicator to serve as the vital link between the public in need and emergency services, including police, fire, and EMS. You will receive, evaluate, and triage requests, provide life-saving guidance, and coordinate responses in high-stress situations.

Responsibilities include screening requests, using CAD/GIS and radio systems, interpreting data, maintaining calm communication, and ensuring accurate incident documentation.

Qualifications

• Must have a high school diploma or GED.
• Ability to pass a background investigation and maintain qualifications.
• Comfort with high-stress situations and rapid decision making.

Responsibilities

• Screen requests for emergency services and triage based on urgency.
• Use CAD, GIS, radio and telephone systems to coordinate responses.
• Provide clear, calm guidance to callers and document incident details.
• Maintain professionalism when interacting with distressed or non-English speakers.

Skills

Attention to detail

Empathy

Ability to work under stress

Team-oriented

Education

High school diploma or GED

Tools

Windows-based software

Telecommunications equipment

Job description

The City of Corsicana seeks a Part-Time Public Safety Telecommunicator to serve as the vital link between the public in need and emergency services, including police, fire, and EMS. You will receive, evaluate, and triage requests, provide life-saving guidance, and coordinate responses in high-stress situations.

Responsibilities include screening requests, using CAD/GIS and radio systems, interpreting data, maintaining calm communication, and ensuring accurate incident documentation.