Part-Time Dispensary Associate — Patient Service Pro

FALL CREEK FARM & NURSERY; Norland (FL); On-site; USD 17,000 - 23,000; Part time

Job summary

Trulieve is seeking a part-time Dispensary Associate to deliver friendly, knowledgeable service in a fast-paced retail setting in Florida. The role emphasizes patient empathy, accurate cash handling, and a positive customer experience.

Responsibilities include processing orders, assisting with returns, and collaborating with leadership to resolve issues while maintaining a clean, compliant workspace. Flexible scheduling accommodates evenings, weekends, and holidays.

Qualifications

• High-school diploma or equivalent is required.
• Must be at least 21 years old (18+ in CT, PA, WV).
• Retail or customer service experience is a plus.
• Prior cash handling experience is required.
• Ability to work independently in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Offer empathy and compassion to patients.
• Enhance the TruExperience through patient service standards and product knowledge.
• Assist with returns in line with company policy.
• Prepare and process patient orders timely and accurately.
• Follow Trulieve Policies and Procedures and work with leadership to resolve issues.
• Maintain a clean, organized, and well-stocked workstation.

Skills

Customer service

Empathy

Cash handling

Product knowledge

Communication

Teamwork

Independence

Attention to detail

Education

High-school diploma or equivalent

Job description

Trulieve is seeking a part-time Dispensary Associate to deliver friendly, knowledgeable service in a fast-paced retail setting in Florida. The role emphasizes patient empathy, accurate cash handling, and a positive customer experience.

Responsibilities include processing orders, assisting with returns, and collaborating with leadership to resolve issues while maintaining a clean, compliant workspace. Flexible scheduling accommodates evenings, weekends, and holidays.