Part-Time Dental Front Desk & Patient Care Coordinator

Affordable Care, LLC; Dothan (AL); On-site; USD 19,000 - 28,000; Part time

Job summary

Affordable Dentures & Implants in Dothan is seeking a part-time Dental Front Desk Assistant to greet patients, manage check-in/out, schedule appointments, and support the front office. Join a team focused on delivering exceptional patient experiences and stand ready to grow with opportunities to add days or move to full-time.

This role emphasizes patient service, accurate record-keeping in Dentrix, handling payments, financing discussions with CareCredit, and coordinating with dental staff to

Qualifications

• 2+ years dental front office or dental receptionist experience.
• Experience scheduling patients in a dental practice.
• Dentrix experience preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working independently and picking up where the team left off between your scheduled days.
• Positive attitude with a team-first mindset.

Responsibilities

• Welcome patients with professionalism and compassion, creating an exceptional first impression.
• Check patients in and out while maintaining efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Maintain a clean, organized, and welcoming reception area.
• Perform additional duties as assigned to support the practice.

Skills

Dental front office

Customer service

Scheduling

Communication

Organizational skills

Multitasking

Independent work

Team player

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants in Dothan is seeking a part-time Dental Front Desk Assistant to greet patients, manage check-in/out, schedule appointments, and support the front office. Join a team focused on delivering exceptional patient experiences and stand ready to grow with opportunities to add days or move to full-time.

This role emphasizes patient service, accurate record-keeping in Dentrix, handling payments, financing discussions with CareCredit, and coordinating with dental staff to