Part-time Dental Front Office Assistant

Affordable Care, LLC; Madison (WI); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

No weekends

Comprehensive training provided

Flexible 2–3 days schedule

Job summary

Affordable Dentures & Implants in Madison is seeking a part-time Dental Front Desk Assistant to join our front office team 2–3 days per week. You will be the first point of contact for patients in a fast-paced dental practice and help ensure a smooth patient experience.

You will schedule appointments, check in/out patients, answer questions, and assist with insurance processing and financing options. Training is provided and there is potential to add days or move to full-time.

Qualifications

• 2+ years of dental front office or dental receptionist experience
• Experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication

Responsibilities

• Welcome patients with professionalism and compassion, creating an exceptional first impression
• Check patients in and out while maintaining efficient patient flow
• Schedule, confirm, and coordinate patient appointments
• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies
• Verify and maintain accurate patient records using Dentrix
• Process payments, collect balances, and reconcile daily transactions
• Discuss financing options, including CareCredit, when appropriate
• Assist patients with insurance documentation and claim information
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Maintain a clean, organized, and welcoming reception area
• Perform additional duties as assigned to support the practice

Skills

Customer service

Communication

Organizational skills

Multitasking

Team player

Tools

Dentrix

CareCredit

Job description

Join Affordable Dentures & Implants in Madison and Help Create Healthy, Confident Smiles!

Dental Front Desk Assistant — Part-Time (2–3 Days/Week)

Looking for a dental front office role that fits your life? Affordable Dentures & Implants is hiring a part‑time Dental Front Desk Assistant for 2–3 days per week — ideal if you're semi‑retired, balancing family, working a second role, or simply want meaningful work without a five‑day commitment.

You'll be the first point of contact for our patients: a friendly, organized, customer‑focused professional who helps create an exceptional patient experience while supporting a team dedicated to transforming lives through high‑quality tooth replacement solutions.

In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high‑quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you!

The Schedule

• 2–3 days per week, consistent weekly schedule
• Days set in advance so you can plan around them
• No weekends
• Occasional flexibility to cover additional days is welcome but not required

Why Join Us?

• Competitive hourly compensation
• A predictable part‑time schedule with real work‑life balance
• Supportive, team‑oriented work environment
• Comprehensive new hire training and onboarding provided
• Work alongside experienced dentists and dental professionals
• Opportunity to grow — including a path to additional days or full‑time if you ever want it
• Make a meaningful impact on patients' lives every day

What You'll Do

On your scheduled days, you'll deliver outstanding customer service and keep the front office running smoothly:

• Welcome patients with professionalism and compassion, creating an exceptional first impression
• Check patients in and out while maintaining efficient patient flow
• Schedule, confirm, and coordinate patient appointments
• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies
• Verify and maintain accurate patient records using Dentrix
• Process payments, collect balances, and reconcile daily transactions
• Discuss financing options, including CareCredit, when appropriate
• Assist patients with insurance documentation and claim information
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Maintain a clean, organized, and welcoming reception area
• Perform additional duties as assigned to support the practice

Qualifications

Because this is a part‑time role, we're looking for someone who can step in and contribute quickly:

• 2+ years of dental front office or dental receptionist experience required
• Previous experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre‑authorizations, payment posting, claim follow‑up, and patient financial communication
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Comfortable working independently and picking up where the team left off between your scheduled days
• Positive attitude with a team‑first mindset

We're Looking For Someone Who Is:

• Friendly, professional, and compassionate
• Detail‑oriented and highly organized
• Comfortable managing multiple priorities
• Passionate about delivering exceptional patient experiences
• Dependable and consistent — our patients and team count on you the days you're here

If you're an experienced dental front office professional looking for rewarding part‑time work, and become part of the Affordable Dentures & Implants team.

Keywords: Part‑Time Dental Front Office, Part Time Dental Receptionist, Front Desk Coordinator, Patient Care Coordinator, Dental Office Administrator, Dental Scheduling, Dentrix, Dental Insurance, Patient Services, CareCredit, Treatment Coordinator, Dental Administrative Assistant, Flexible Schedule, 2-3 Days a Week.