Part-Time Dental Front Desk & Patient Care Coordinator

Affordable Care, LLC; Obetz (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

Affordable Dentures & Implants in East Columbus is seeking a part-time Dental Front Desk Assistant to join a friendly team. You will welcome patients, manage check-in/out, and coordinate appointments 2–3 days per week with no weekend shifts.

Ideal candidates have 2+ years in dental front office, experience with Dentrix, and familiarity with CareCredit. Training provided, with opportunities to grow to additional days or full-time.

Qualifications

• 2+ years of dental front office or dental receptionist experience.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process—verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working independently and picking up where the team left off between your scheduled days.
• Positive attitude with a team-first mindset.

Responsibilities

• Welcome patients with professionalism and compassion, creating an exceptional first impression.
• Check patients in and out while maintaining efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer inquiries on treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist patients with insurance documentation and claim information.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and materials.
• Maintain a clean, organized reception area.

Skills

Dental front office

Dental receptionist

Scheduling

Customer service

Communication

Teamwork

Independence

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants in East Columbus is seeking a part-time Dental Front Desk Assistant to join a friendly team. You will welcome patients, manage check-in/out, and coordinate appointments 2–3 days per week with no weekend shifts.

Ideal candidates have 2+ years in dental front office, experience with Dentrix, and familiarity with CareCredit. Training provided, with opportunities to grow to additional days or full-time.