Part-Time Customer Service Representative

Susquehanna Community Bank; Mifflinburg (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading community bank as a Part-Time Customer Service Representative in Mifflinburg. You will be the front line of customer service, processing transactions and providing personalized assistance. Ideal candidates are detail-oriented and possess strong communication skills. Flexible hours are available, making it a great opportunity for those looking to balance work and personal commitments.

Qualifications

• Six months cash handling and/or customer service experience preferred.

Responsibilities

• Process personal and commercial transactions.
• Promote and explain bank services.
• Prepare and maintain reports related to transactions.

Skills

Communication

Problem-Solving

Attention to Detail

Math Skills

Computer Skills

Job description

Part-Time Customer Service Representative

Join to apply for the Part-Time Customer Service Representative role at Susquehanna Community Bank.

**Part-Time Customer Service Representative**

Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our "touch" is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service.

This is a part-time position. Hours are 9:00am-3:00pm Monday, Tuesday, Thursday, and Friday.

Job Duties

• Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments, and counting and packaging coins and currency.
• Promotes and explains other services the Bank provides, such as deposit products, customer convenience services, and consumer and mortgage loans.
• Prepares and maintains various reports and records related to currency transactions and BSA reports.

Skills and Experience

• Proficient communication skills -- in person, over the phone, and via email
• Ability to multi-task and problem-solve
• Strong attention to detail
• Proficient math and computer skills
• Six months cash handling and/or customer service experience (preferred)

Location: Part-time position located at our Mifflinburg office.

Please visit https://scb.bank/resources/careers for additional details and to apply.

**Equal Opportunity Employer including Disability/Vets.**
**Member FDIC. Equal Housing Lender.**