Part-Time Customer Service Pro - Rental & WOW Experience

Hertz; Las Vegas, Northern (NV, KY); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Theme Park Tickets

Gym Discounts

Job summary

Hertz in Las Vegas, NV is seeking a part-time Dollar/Thrifty Customer Service Associate to deliver world-class service at the counter, greet customers, assist with rentals, and ensure a smooth return experience. You will respond to inquiries, provide directions, and support a team in a fast-paced environment.

The role emphasizes courtesy, professional appearance, and the ability to upsell optional products while maintaining policy compliance and accurate rental documentation.

Qualifications

• Customer service experience preferred.
• Proficient in English with strong communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide world-class customer service at the rental counter.
• Welcome customers with a smile and maintain professional appearance.
• Assist with rental and return processes, including paperwork.
• Explain rates, charges, and optional products clearly to customers.
• Respond to inquiries and provide directions and local information.
• Ensure accurate rental documentation and timely service.

Skills

Customer service

Attention to detail

Typing skills

Multi-tasking

English proficiency

Communication skills

Teamwork

Professionalism

Time management

Customer focus

Job description

Hertz in Las Vegas, NV is seeking a part-time Dollar/Thrifty Customer Service Associate to deliver world-class service at the counter, greet customers, assist with rentals, and ensure a smooth return experience. You will respond to inquiries, provide directions, and support a team in a fast-paced environment.

The role emphasizes courtesy, professional appearance, and the ability to upsell optional products while maintaining policy compliance and accurate rental documentation.