Part-Time Customer Service Pro – Home Improvement

Lowe's Companies, Inc.; Anchorage (AK); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet customers, help them locate products, and ensure a positive shopping experience at our Anchorage, AK store. You will assist across departments, stock shelves, and process orders while delivering friendly service.

The role emphasizes ability to stand or sit for long periods, use basic arithmetic, and work with retail tech on smartphones and tablets. Training and cross-functional opportunities are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic math

Teamwork

Bi-lingual

Retail technology

Computer skills

Tools

Retail tech tools

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet customers, help them locate products, and ensure a positive shopping experience at our Anchorage, AK store. You will assist across departments, stock shelves, and process orders while delivering friendly service.

The role emphasizes ability to stand or sit for long periods, use basic arithmetic, and work with retail tech on smartphones and tablets. Training and cross-functional opportunities are available.