Customer Service Pro — Home Improvement Help

Lowe's Companies, Inc.; Fairbanks (AK); Sur place; USD 20 664 000 - 24 797 000; Plein temps

Avantages offerts par ce poste

Health insurance

Tuition assistance

Company matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a Customer Service Associate in Fairbanks, AK. You will welcome customers, help them find products, and provide friendly service while supporting store operations.

The role involves assisting across departments, restocking, processing orders, and delivering a high-quality shopping experience. The position may be part-time with opportunities for growth; candidates with basic computer use, retail tech familiarity, and strong communication skills are preferred.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Retail tech

Bi-lingual

Communication

Description du poste

Lowe's is hiring a Customer Service Associate in Fairbanks, AK. You will welcome customers, help them find products, and provide friendly service while supporting store operations.

The role involves assisting across departments, restocking, processing orders, and delivering a high-quality shopping experience. The position may be part-time with opportunities for growth; candidates with basic computer use, retail tech familiarity, and strong communication skills are preferred.