Customer Service Pro — Part-Time, Weekend Shifts, Growth

National Fitness Partners; Altoona (PA); Sur place; USD 13 000 - 18 000; Temps partiel

Avantages offerts par ce poste

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Shift-differential pay for select ShIF

Résumé du poste

National Fitness Partners is seeking a part-time Customer Service Representative to support Planet Fitness members. You will deliver a superior member experience, greet new sign-ups, answer questions, and log amenities in a friendly, professional manner.

Shifts are Saturdays and Sundays from 9am to 2pm, with potential increases at 180 days, 1 year and every 6 months based on anniversary dates. Starting pay is $11 per hour.

Qualifications

• Provide a high level of customer service toPlanet Fitness members and guests.
• Log amenities and assist new members during sign-up and tours.
• Respond to questions and concerns in a timely, professional manner.

Responsabilités

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to existing and new members.
• Maintain a clean, sanitized and safe club environment.

Connaissances

Customer service

Phone etiquette

Communication

Friendly demeanor

Outils

POS system

Description du poste

National Fitness Partners is seeking a part-time Customer Service Representative to support Planet Fitness members. You will deliver a superior member experience, greet new sign-ups, answer questions, and log amenities in a friendly, professional manner.

Shifts are Saturdays and Sundays from 9am to 2pm, with potential increases at 180 days, 1 year and every 6 months based on anniversary dates. Starting pay is $11 per hour.