Part-Time Customer Service Lead — Flexible Retail Role

Burlington Stores; Grapevine (TX); Hybrid; USD 18,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Benefits package (medical)

Job summary

Burlington Stores is seeking a part-time Customer Service Lead in Grapevine, TX to guide day-to-day service initiatives and lead a team of associates. You will model our core values, promote a positive shopping experience, and ensure friendly, professional service at all times.

You will supervise front-end operations, drive improvements in check-out speed and customer feedback, and manage schedules while maintaining a neat, organized store environment.

Qualifications

• Experience leading customer service initiatives.
• Ability to motivate associates to deliver friendly service.
• Comfort with fast-paced retail environments.

Responsibilities

• Lead day-to-day customer service initiatives and front-end operations.
• Inspire associates to provide exceptional, friendly and professional service.
• Ensure customer-first focus and fast checkout experiences.
• Coordinate breaks and monitor schedule adherence.

Skills

Leadership

Customer service

Job description

Burlington Stores is seeking a part-time Customer Service Lead in Grapevine, TX to guide day-to-day service initiatives and lead a team of associates. You will model our core values, promote a positive shopping experience, and ensure friendly, professional service at all times.

You will supervise front-end operations, drive improvements in check-out speed and customer feedback, and manage schedules while maintaining a neat, organized store environment.