Customer Service Lead - Flexible Part-Time Retail Leader

Burlington Stores, Inc.; Abilene (TX); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Competitive wage and hours

Flexible hours

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Training opportunities

Job summary

Burlington Stores, Inc. in Abilene, TX is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly, professional service.

You will model Burlington’s values, ensure a customer-first focus, and help create a positive shopping experience by solving problems quickly and courteously while supporting store operations and teamwork. The role requires flexibility to work early mornings, nights, weekends and holidays.

Qualifications

• Experience leading customer service teams in retail.
• Strong communication and problem-solving skills.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates to provide friendly and professional service.
• Lead by example, applying Burlington’s philosophy and values.
• Ensure a customer-first focus with friendly, fast checkout and high-quality service.
• Interact with customers to create a positive shopping experience and solve issues efficiently.

Skills

Customer service

Leadership

Job description

Burlington Stores, Inc. in Abilene, TX is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates to deliver friendly, professional service.

You will model Burlington’s values, ensure a customer-first focus, and help create a positive shopping experience by solving problems quickly and courteously while supporting store operations and teamwork. The role requires flexibility to work early mornings, nights, weekends and holidays.