Part-Time Customer Service Clerk - Naval Base Retail

Navy Exchange Service Command; San Diego (CA); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Paid annual leave

Medical/dental insurance

Flexible spending account

Pension plan

401k savings plan

Life insurance

Pet insurance

Tax free shopping privileges

Free bus passes

Free parking

Discounted tickets

Job summary

Navy Exchange Service Command at the Naval Base San Diego seeks a part-time Customer Service Clerk to join the Home Store team. You will work 20–34.5 hours weekly handling transactions, layaway, refunds, and NEXCARD applications to support active-duty families and the Navy community.

This position emphasizes customer service excellence, teamwork, and adherence to NEX policies. The role may involve multi-location assignments based on business needs and shifts across the Navy Exchange network.

Qualifications

• 1 year of clerical office or retail sales experience.
• Ability to perform transactions accurately and efficiently.
• Clear communication with customers and colleagues.
• Knowledge of store policies and customer service standards.

Responsibilities

• Greet customers and provide specialized services.
• Process transactions quickly and accurately.
• Explain layaway policies and requirements.
• Handle refunds, exchanges and price adjustments per policy.
• Open NEXCARD accounts and assist customers with applications.

Skills

Customer service

Cash handling

Retail sales

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Navy Exchange Service Command at the Naval Base San Diego seeks a part-time Customer Service Clerk to join the Home Store team. You will work 20–34.5 hours weekly handling transactions, layaway, refunds, and NEXCARD applications to support active-duty families and the Navy community.

This position emphasizes customer service excellence, teamwork, and adherence to NEX policies. The role may involve multi-location assignments based on business needs and shifts across the Navy Exchange network.