On-Base Customer Service Clerk (Part-Time)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Silverdale (WA); On-site; USD 18,000 - 32,000; Part time

Benefits offered by this job

Medical/Vision & Dental

401(k) & Pension Plan

Life Insurance

Sick and annual leave accruals

Tax Free shopping, worldwide

On-base amenities access

Employee Assistance Plan

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Silverdale, WA seeks a personable Customer Service Clerk. You will handle customer inquiries, assist with Star Card accounts, and process refunds and exchanges. This on-base role emphasizes fast, accurate transactions and friendly service to military patrons and families.

The position requires basic clerical/retail experience and a background check. It offers federal benefits and a part-time schedule in a value-driven team environment.

Qualifications

• Must pass a pre-employment criminal background check.
• 1 year responsible experience in clerical office or retail sales store work.

Responsibilities

• Proactively engages, connects and listens to customers by asking questions to determine customers’ needs.
• Assists customers in opening Star Card accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts.
• Provides refunds, merchandise exchanges, and price adjustments in accordance with NEX policy.
• Greets and provides specialized services to customers. Performs transactions quickly efficiently and professionally.

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Silverdale, WA seeks a personable Customer Service Clerk. You will handle customer inquiries, assist with Star Card accounts, and process refunds and exchanges. This on-base role emphasizes fast, accurate transactions and friendly service to military patrons and families.

The position requires basic clerical/retail experience and a background check. It offers federal benefits and a part-time schedule in a value-driven team environment.