Part-Time Customer Service Associate – Home Improvement

Lowe's Home Centers, LLC; Wilson (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Wilson, NC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will answer questions, assist with locating merchandise, and ensure customers have a smooth shopping experience.

Responsibilities include stocking, processing orders, and supporting colleagues across departments. A friendly attitude and basic computer skills are essential; bilingual is a plus.

Qualifications

• 6 Months Experience using a computer to input, access, modify, or output information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by stocking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-functionally train in other areas of the store to deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

6 Months Experience using a computer

6 Months Experience using retail tech

Reading, writing, basic arithmetic

Prolonged standing

Lifting 25lbs

Tools

Smart phones and tablets

Job description

Lowe's Home Centers, LLC in Wilson, NC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will answer questions, assist with locating merchandise, and ensure customers have a smooth shopping experience.

Responsibilities include stocking, processing orders, and supporting colleagues across departments. A friendly attitude and basic computer skills are essential; bilingual is a plus.