Customer Service & Home Improvement Advisor (Part‑Time)

Lowe's Home Centers, LLC; Morganton (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Morganton, NC for a part-time role focused on welcoming customers, helping them find products, and delivering excellent service throughout the store.

The position involves assisting with merchandise placement, answering questions, and supporting multiple departments as needed. Prior customer service and basic computer skills are valued, with bilingual abilities considered a plus.

Qualifications

• 6 months experience using a computer for data entry, lookup, or output.
• 6 months experience using common retail tech such as smartphones and tablets.
• Reading, writing, and basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Customer service

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Morganton, NC for a part-time role focused on welcoming customers, helping them find products, and delivering excellent service throughout the store.

The position involves assisting with merchandise placement, answering questions, and supporting multiple departments as needed. Prior customer service and basic computer skills are valued, with bilingual abilities considered a plus.