Part-Time Customer Service Associate - Home Improvement

Lowe's; Bismarck (ND); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in North Dakota to warmly welcome customers and help them locate the right products and services for their home improvement needs. You will interact with customers throughout the day, assist with product selection, and ensure a smooth shopping experience.

You may work across departments, stock shelves, process orders, and support team efforts to deliver outstanding service.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology such as smartphones/tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Tools

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate in North Dakota to warmly welcome customers and help them locate the right products and services for their home improvement needs. You will interact with customers throughout the day, assist with product selection, and ensure a smooth shopping experience.

You may work across departments, stock shelves, process orders, and support team efforts to deliver outstanding service.