Part-Time Customer Service Agent — Fly Free & 401(k)

Southwest Airlines Co.; Orlando (FL); In loco; USD 23.000 - 33.000; Part-time

Vantaggi offerti da questo lavoro

Flight benefits

401(k) match

Profit sharing

Health insurance

Enrollment timeline

Descrizione del lavoro

Southwest Airlines Co. is seeking a friendly Customer Service Agent at MCO for a part-time role. You’ll work at the ticket counter, gate, and baggage service to help Customers check in, answer questions, and ensure smooth travel.

The position offers 32 hours over 5 days on a seniority-based bidding system, with 4–6 weeks of training. Overtime and shift premiums may apply, plus benefits like flight privileges, health insurance, and a 401(k) match.

Competenze

• No degree requirement specified.
• Ability to type and use a computer keyboard.
• Strong teamwork and communication abilities.
• Ability to work under pressure and handle delays or disruptions.

Mansioni

• Provide friendly service to customers at the airport.
• Assist with ticketing, check-in, baggage, and related issues.
• Handle cash, vouchers, and other payment forms.
• Maintain accurate information on fares, schedules, and flights.

Conoscenze

Typing speed

Ticketing

Teamwork

Verbal skills

Emergency handling

Time management

Descrizione del lavoro

Southwest Airlines Co. is seeking a friendly Customer Service Agent at MCO for a part-time role. You’ll work at the ticket counter, gate, and baggage service to help Customers check in, answer questions, and ensure smooth travel.

The position offers 32 hours over 5 days on a seniority-based bidding system, with 4–6 weeks of training. Overtime and shift premiums may apply, plus benefits like flight privileges, health insurance, and a 401(k) match.