Part-Time Customer Experience Specialist - Growth Path

American Family Insurance; Williston (ND); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Career Growth Opportunities

Résumé du poste

The Juris Agency is looking for a motivated Customer Service Representative to join our team on a part-time basis in Williston, ND. The position offers 16-36 hours per week and focuses on delivering a positive experience for potential and existing customers.

As a strong communicator and organized team player, you will handle inquiries about coverage, billing, claims and products, while supporting agency operations and welcoming customers with professionalism.

Qualifications

• Excellent customer service and communication skills.
• Organized and detail-oriented.
• Self-motivated and dependable.
• Works well as part of a team.
• Wants to grow professionally and contribute to the agency's success.

Responsabilités

• Provide excellent customer service to potential and existing customers
• Respond to customer questions about coverage, billing, claims and products
• Follow established agency processes and procedures
• Process changes to existing accounts and policies
• Handle daily administrative tasks that support the agency owner and office operations
• Help create a welcoming, responsive and professional customer experience
• Answer the telephone and assist customers with billing and policy questions

Connaissances

Customer service

Communication skills

Organized

Team player

Self-motivated

Description du poste

The Juris Agency is looking for a motivated Customer Service Representative to join our team on a part-time basis in Williston, ND. The position offers 16-36 hours per week and focuses on delivering a positive experience for potential and existing customers.

As a strong communicator and organized team player, you will handle inquiries about coverage, billing, claims and products, while supporting agency operations and welcoming customers with professionalism.