Part-Time Customer Experience Specialist

Dollar Tree, Inc.; Hillside (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Hillside, IL to assist customers with questions and recommendations while handling sales at the register. You will help keep shelves stocked, unload merchandise, and maintain a clean, safe store environment.

This part-time role emphasizes friendly customer interactions and teamwork with leadership. Ideal candidates have a high school diploma (or equivalent) and prior retail or service experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Follow directions

Lifting 30–50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Hillside, IL to assist customers with questions and recommendations while handling sales at the register. You will help keep shelves stocked, unload merchandise, and maintain a clean, safe store environment.

This part-time role emphasizes friendly customer interactions and teamwork with leadership. Ideal candidates have a high school diploma (or equivalent) and prior retail or service experience.