Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Shiloh (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is hiring a part-time Customer Service Associate in Shiloh, Illinois. You will assist customers, handle transactions, maintain store cleanliness, stock shelves, and support unloading and replenishment tasks. The role emphasizes safety, professionalism, and friendly customer interactions.

Preferred candidates have a high school diploma or equivalent and prior retail or service experience. You will contribute to a positive shopping environment while meeting productivity standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Following instructions

Physical endurance

Education

High school diploma or equivalent

Job description

Dollar Tree is hiring a part-time Customer Service Associate in Shiloh, Illinois. You will assist customers, handle transactions, maintain store cleanliness, stock shelves, and support unloading and replenishment tasks. The role emphasizes safety, professionalism, and friendly customer interactions.

Preferred candidates have a high school diploma or equivalent and prior retail or service experience. You will contribute to a positive shopping environment while meeting productivity standards.