Part-Time Customer Experience Specialist

Bass Pro Shops; Destin (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Destin, FL is seeking a Part-Time Customer Relations Associate to greet customers, assist with returns, and provide product recommendations. You will help ensure a friendly, efficient shopping experience and support sales with knowledge of promotions and CLUB membership.

The role emphasizes customer service, product knowledge, and adherence to store policies while maintaining a clean and organized workspace in a busy retail environment.

Qualifications

• High school diploma or equivalent.
• Strong customer service skills.
• Ability to operate a computerized Point of Sale register system.
• Ability to communicate in a friendly and professional manner.

Responsibilities

• Greet and acknowledge customers promptly and friendly.
• Assist with merchandise returns and processing refunds/exchanges.
• Provide information and direction to customers.
• Identify customer needs and make product recommendations.
• Promote programs such as CLUB Membership and In-Store Pick-up.
• Maintain clean, neat, and stocked work area.

Skills

Customer service

POS (register)

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops in Destin, FL is seeking a Part-Time Customer Relations Associate to greet customers, assist with returns, and provide product recommendations. You will help ensure a friendly, efficient shopping experience and support sales with knowledge of promotions and CLUB membership.

The role emphasizes customer service, product knowledge, and adherence to store policies while maintaining a clean and organized workspace in a busy retail environment.