Part-Time Customer Experience Specialist

Bass Pro Shops; Chesterfield Charter Township (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Michigan is seeking a Customer Relations Associate to greet customers, assist with purchases, and handle merchandise with care. This part-time role focuses on delivering world-class service, processing returns, and guiding customers to hunting and fishing products and licenses.

You will maintain a clean, organized workspace, stay knowledgeable about promotions, and support incentive programs while providing a legendary shopping experience for every guest.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate in a friendly and professional manner to customers and associates.
• Able to operate a computerized Point of Sale register system.

Responsibilities

• Greet and acknowledge customers promptly and in a friendly manner.
• Handle merchandise returns and process refunds/exchanges.
• Sell hunting and fishing licenses; support incentive and reward programs.
• Maintain product knowledge and awareness of advertised sales.
• Keep work area clean, neat and stocked; follow company policies.

Skills

Customer service

Communication

POS familiarity

Education

High school diploma

Tools

POS system

Job description

Bass Pro Shops in Michigan is seeking a Customer Relations Associate to greet customers, assist with purchases, and handle merchandise with care. This part-time role focuses on delivering world-class service, processing returns, and guiding customers to hunting and fishing products and licenses.

You will maintain a clean, organized workspace, stay knowledgeable about promotions, and support incentive programs while providing a legendary shopping experience for every guest.