Part-Time Customer Experience Leader

Designer Brands; Springfield (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Designer Brands in Springfield, AL is seeking a dedicated team member to enhance the in-store customer experience and drive sales. You will assist customers, support store operations, and participate in inventory and omni-channel activities.

The role requires flexibility for nights and weekends, strong communication, and the ability to stand and lift up to 50 pounds as needed. Join a team that delivers a positive shopping environment and efficient cashwrap practices.

Qualifications

• Customer service excellence with a professional, positive attitude.
• Ability to build collaborative relationships with teammates and customers.
• Strong verbal and written communication skills.
• Ability to move with tempo and hold team accountable to meet deadlines.
• Ability to work flexible hours including nights, weekends, and holidays.
• Proficient with in-store technology (register, iPhone, calculator).
• Able to stand/walk up to 100% of shift and lift up to 50 pounds as needed.

Responsibilities

• Maintain in-store experience by following store standards and assisting customers.
• Support daily store operations, including opening/closing, cleaning, and upkeep.
• Assist with inventory processes and omni-channel activities (BOPIS/Charge/Send).
• Communicate supply needs and follow policies with store leadership.
• Provide feedback to supervisors and help train teammates.

Skills

Customer service

Collaboration

Verbal and written communication

Time management

Flexible hours

Tech proficiency

Stand/walk long hours

Lifting 50 pounds

Stoop/kneel/crouch

Education

High school diploma or equivalent

Tools

POS register

iPhone

Calculator

Job description

Designer Brands in Springfield, AL is seeking a dedicated team member to enhance the in-store customer experience and drive sales. You will assist customers, support store operations, and participate in inventory and omni-channel activities.

The role requires flexibility for nights and weekends, strong communication, and the ability to stand and lift up to 50 pounds as needed. Join a team that delivers a positive shopping environment and efficient cashwrap practices.