Part-Time CSR & Teller - Friendly Banking Advocate

Fifth Third Bank; Grand Rapids (MI); On-site; USD 21,000 - 26,000; Part time

Job summary

Fifth Third Bank in Grand Rapids, MI seeks a part-time CSR/Teller to deliver friendly service, handle cash daily, and resolve customer questions with professionalism. You will refer customers to partners, support office operations, and maintain accurate records while upholding bank policies.

This role emphasizes teamwork, flexibility in scheduling, and trustworthy, confidential service. Previous retail banking experience is valued, and the position offers opportunities to grow within a

Qualifications

• High school diploma or GED.
• Ability to read and write well enough to communicate in both oral and written form.
• Experience handling cash and maintaining accuracy.
• Professional appearance and customer-facing demeanor.
• Ability to work in a team and maintain flexibility in scheduling.
• Knowledge of retail banking policies and procedures.
• Good judgment and diplomacy in problem resolution.

Responsibilities

• Provide best-in-class customer care for daily transactions and inquiries.
• Refer customers to appropriate partners for products and services.
• Support operations and balance records in line with policy.
• Assist in referrals and use tools to track progress.
• Maintain confidentiality and adhere to the Bancorp Code.

Skills

Cash handling

Customer service

Professional communication

Reading and writing

Teamwork

Flexible scheduling

Education

High school diploma or GED

Job description

Fifth Third Bank in Grand Rapids, MI seeks a part-time CSR/Teller to deliver friendly service, handle cash daily, and resolve customer questions with professionalism. You will refer customers to partners, support office operations, and maintain accurate records while upholding bank policies.

This role emphasizes teamwork, flexibility in scheduling, and trustworthy, confidential service. Previous retail banking experience is valued, and the position offers opportunities to grow within a