Part-Time CSR Teller — Bilingual Preferred

Fifth Third Bank; Grand Rapids (MI); On-site; USD 21,000 - 25,000; Part time

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller in Grand Rapids, MI. You will provide exceptional customer service, handle cash, and support customers with their financial needs.

The role involves referrals to bankers and partners for consultative conversations and requires adherence to bank policies and confidentiality. The position emphasizes flexibility in scheduling and a bilingual preference to assist a diverse customer base.

Qualifications

• High school diploma or GED required.
• Strong customer service and cash handling skills.
• Bi-lingual preferred to support diverse customers.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate business partners for consultative conversations.
• Maintain confidentiality and follow Bank policies.
• Handle consumer and business customer issues with professionalism and escalate when needed.
• Build knowledge of Retail products and services to assist referrals.

Skills

Customer service

Cash handling

Bilingual

Education

High school diploma

Job description

Fifth Third Bank is seeking a part-time CSR/Teller in Grand Rapids, MI. You will provide exceptional customer service, handle cash, and support customers with their financial needs.

The role involves referrals to bankers and partners for consultative conversations and requires adherence to bank policies and confidentiality. The position emphasizes flexibility in scheduling and a bilingual preference to assist a diverse customer base.