Part-Time Cookie Crew: Guest Service & Bake Expert

Insomnia Cookies; Rochester Hills (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Starting wage $14/hr plus tips

Flexible part-time schedules

Free cookies and employee discount

Paid Time Off

Pet insurance

Excellent training

Job stability with a growing company

Growth/promotion opportunities

Fun, exciting team environment

Job summary

Insomnia Cookies is hiring for a Cookie Crew member at our Auburn Pointe store in Rochester Hills, MI. You will greet guests, take orders, bake cookies, and ensure accurate packaging for delivery orders. This role emphasizes friendly customer service and a fun team environment.

Starting wage is $14.00 per hour plus tips. The position supports part-time hours, flexible schedules, PTO, and employee discounts.

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Communication

Organizational skills

Outgoing personality

Availability nights/weekends/holidays

Legally eligible to work in the United

Education

Must be 18 years or older to be employed

Job description

Insomnia Cookies is hiring for a Cookie Crew member at our Auburn Pointe store in Rochester Hills, MI. You will greet guests, take orders, bake cookies, and ensure accurate packaging for delivery orders. This role emphasizes friendly customer service and a fun team environment.

Starting wage is $14.00 per hour plus tips. The position supports part-time hours, flexible schedules, PTO, and employee discounts.