Part-time Concierge Weekend Lead- Sign on bonus

Sarasota Bay Club, LLC; Sarasota (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Wellness Program

Scholarships & no-cost CEUs

Competitive Salaries

401(k) Matching Contributions

English as a Second Language classes

Job summary

Sarasota Bay Club, LLC is looking for a Concierge Team Lead in Sarasota, Florida. This position involves managing concierge operations, providing professional valet services, and responding to emergencies. A high school diploma, a valid EMT certificate, and at least one year of experience in a related field are required. The role offers a $2000 sign-on bonus and flexible weekend hours, making it an exciting opportunity for experienced candidates in a beautiful waterfront community.

Qualifications

• Must have a valid Florida Driver's License with a safe driving record.
• Experience as Concierge or Front Desk is required.
• Experience in security or customer service is preferred.

Responsibilities

• Manage team operations in absence of Director of Concierge Services.
• Serve as communication contact between management and staff.
• Lead team during evening/weekend emergencies.
• Provide professional valet services to residents and guests.
• Assist residents in emergency situations and respond to calls.

Skills

Emergency Medical Responder Training

Customer service

Leadership

Valet service

Communication

Education

High school diploma or equivalent

Current EMT certificate

Tools

Vehicle operation

Emergency procedures knowledge

Job description

$2000 Sign-on bonus!! Flexible Hours!!

Sarasota Bay Club, one of the region's most beautiful waterfront senior retirement communities, is looking for a Concierge Team Lead available to work weekends. Emergency Medical Responder Training preferred (EMT, Paramedic, EMR, LPN, PN) but not required.

Weekend shifts, Saturday and Sunday. Hours are flexible.

Benefits

• Offer a Wellness Program, including a gym membership reimbursement plan
• Provide Scholarships & no-cost CEUs for healthcare teams
• Ensure Competitive Salaries
• Recognize and Reward Employees
• Matching 401(k) Contributions
• English as a Second Language classes on campus

Primary Job Duties

• Provide management and oversight of team operations (valet, concierge, EMT, transportation) in the absence of Director of Concierge Services.
• Serve as communication contact between management and evening/weekend staff; provide accurate and timely communication to Director team as needed.
• Serve as evening/weekend primary contact for processing incident reports (inclusive of employee injury reports and property incident reports).
• Lead and direct team during evening/weekend emergencies.
• Provide professional, efficient valet services to residents and guests. Help with packages, carts, etc., including the delivery of packages to residents’ condo.
• Operate vehicles in a safe manner in accordance with all state and federal laws, wearing seat belt always. Park resident and guest vehicles in accordance with established valet procedures. Maintain proper key and security controls.
• Aid in the event of an emergency call or when a resident calls the front desk for assistance. First to respond and assist and make the call for 911 if required.
• Assist residents and guests with vehicles as needed, i.e. assisting with battery charger, contacting AAA. Review vehicles for damage or maintenance issues.
• Provide security patrols of SBC, parking lot areas and garage.
• Be knowledgeable in facility’s emergency procedures.
• Provide support to concierge staff as needed, including answering calls, delivering mail, packages, prescriptions, etc. Take work orders; in absence of maintenance staff, investigate emergency requests and contact on-call maintenance if needed. Record events in daily log.

Required Education and Experience

High school diploma or equivalent. Current Emergency Medical Technician (EMT) certificate for the State of Florida. At least one year of experience as Concierge or Front Desk, one year of experience in security or at least one year’s experience in customer service. Must possess a valid Florida Driver’s License with a safe driving record.

Sarasota Bay Club is a smoke and drug free campus