Part-Time Concierge

81 Oaks Senior Living; Sarasota (FL); On-site; USD 23,419; Part time

Job summary

A hospitality-driven senior living community in Sarasota is seeking a part-time Concierge. This role involves being the welcoming face for residents and visitors while providing outstanding front-desk service. Key responsibilities include managing guest interactions, handling inquiries, and assisting with administrative duties. Ideal candidates will possess strong communication skills and at least one year of experience in customer service. Weekend availability is required, and candidates must pass a background check. The position offers a competitive pay of $17 per hour.

Qualifications

• 1+ year of customer service or front-desk experience preferred.
• Strong communication and interpersonal skills are essential.
• Basic computer and phone system comfort is required.

Responsibilities

• Provide exceptional front-desk services to residents and guests.
• Manage visitor sign-in and notify residents of guests.
• Maintain an orderly lobby and answer phone calls promptly.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Sarasota, FL | In-Person | $17/hr

81 Oaks Senior Living is a warm, vibrant, and hospitality-driven senior living community in Sarasota. We are looking for a part-time Concierge to serve as the welcoming face of our community and support both residents and team members through professional, attentive front-desk service.

Required Shifts

• Saturdays: 4:00pm - 8:00pm
• Sundays: 4:00pm - 8:00pm

About the Role

The Concierge acts as the ambassador of 81 Oaks, providing exceptional customer service and administrative support at the front desk.

Key Responsibilities

• Front Desk & Guest Services
• Provide a warm, professional first impression.
• Greet residents, family members, and visitors; manage visitor sign‑in.
• Notify residents of guests and follow residents’ specific instructions.
• Answer and route phone calls promptly.
• Maintain an orderly lobby environment.

Administrative Support

• Receive and distribute mail; manage outgoing packages.
• Maintain front‑desk logs and emergency contact information.
• Assist managers with clerical tasks.
• Page care staff as needed.
• Manage RSVPs, transportation sign‑ups, and maintenance requests.
• Perform light housekeeping at the front desk area.

Safety & Communication

• Follow all emergency procedures and safety protocols.
• Report changes in residents’ condition to leadership.
• Communicate professionally with all team members.

Qualifications

• High School Diploma or equivalent required.
• 1+ year customer service or front‑desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and use good judgment.
• Basic computer and phone system comfort.
• Availability to work weekends and holidays.
• Ability to pass a drug and alcohol screening.
• Ability to pass a Level 2 background screening; additional info here: https://ahca.myflorida.com/healthqualityassurance/bureauofcentralservices/backgroundscreening

Physical Requirements

• Ability to sit for long periods.
• Occasional bending and reaching.
• Ability to remain alert and engaged throughout shift.

Additional Requirements

• Background check and drug screening required.
• Random drug testing may occur.
• May appear in community marketing or in‑building security recordings.

Compensation

$17 per hour | Part‑time, non‑exempt

We encourage you to apply and be part of our welcoming community!