Part-Time Concierge — Senior Living Guest Services

Ivy Park at Otay Ranch; Honolulu (HI); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, &amp

Complimentary Meals

Company Paid Life Insurance

401(k) with Company Match

Employee Assistance Program

Job summary

IVY AT HAWAII KAI is seeking a part-time Concierge to greet visitors, fulfill resident requests, arrange tours, answer a multi-line phone, and provide clerical support. The role emphasizes exceptional customer service, safety, and teamwork within a senior living community managed by Oakmont Management Group.

The position requires 18+ with a high school diploma, MS Office proficiency, and background/health screenings. Benefits include medical/dental/vision, paid time off, life insurance, and more.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two years of experience in a hospitality setting or prior senior living community.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• Vaccination/health-safety requirements per regulatory guidelines

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Job description

IVY AT HAWAII KAI is seeking a part-time Concierge to greet visitors, fulfill resident requests, arrange tours, answer a multi-line phone, and provide clerical support. The role emphasizes exceptional customer service, safety, and teamwork within a senior living community managed by Oakmont Management Group.

The position requires 18+ with a high school diploma, MS Office proficiency, and background/health screenings. Benefits include medical/dental/vision, paid time off, life insurance, and more.