Part-Time Concierge & Front Desk — Senior Living

Nova Senior Living; Fall River (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

River Falls Senior Living is seeking a friendly, dependable Part-Time Concierge/Receptionist to join our team in Fall River, MA. You will be the first point of contact for residents, families, and visitors, delivering welcoming customer service in a warm senior living setting.

Responsibilities include answering calls, directing inquiries, maintaining a tidy reception area, and coordinating light administrative tasks. Prior frontline experience is preferred.

Qualifications

• Friendly, outgoing personality with a genuine enjoyment of working with seniors.
• Strong customer service and communication skills.
• Dependable, punctual, and professional.
• Excellent organizational skills and attention to detail.

Responsibilities

• Welcome residents, families, visitors, and guests with a friendly, professional, and helpful attitude.
• Answer and direct incoming telephone calls, take messages, and respond to general inquiries.
• Maintain a professional and welcoming reception area that reflects positively on River Falls Senior Living.
• Operate office equipment, including telephone systems, computers, copiers, scanners, fax machines, and postage meters.
• Perform general administrative and clerical duties, including typing, filing, copying, faxing, and distributing correspondence.
• Sort and distribute incoming mail and deliveries.
• Complete daily facility opening and closing procedures, including established setup and lockdown checklists.
• Coordinate resident emergency call system communications with the Wellness Department.
• Assist with coordinating resident transportation arrangements for medical appointments in collaboration with nursing staff.
• Monitor visitors and help ensure compliance with visitation policies and procedures, maintaining resident safety and security.
• Communicate professionally and courteously with residents, families, employees, and outside professionals.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Punctuality

Organization

Microsoft Office

Reception experience

Senior living experience

Job description

River Falls Senior Living is seeking a friendly, dependable Part-Time Concierge/Receptionist to join our team in Fall River, MA. You will be the first point of contact for residents, families, and visitors, delivering welcoming customer service in a warm senior living setting.

Responsibilities include answering calls, directing inquiries, maintaining a tidy reception area, and coordinating light administrative tasks. Prior frontline experience is preferred.