Senior Living Concierge - Front Desk & Guest Experience

Bridge Senior Living LLC; Franklin (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

Competitive pay

401(k) match

Next Day Pay

Health insurance

Job summary

Bridge Senior Living LLC in Massachusetts is seeking a friendly Concierge to warmly welcome residents and visitors, managing a polished front desk and performing essential clerical tasks with professionalism.

You will answer phones, coordinate sign-in/out, direct deliveries, and assist Residents with their needs, collaborating with staff to maintain a safe, welcoming environment. This role features competitive pay and strong benefits.

Qualifications

• High school diploma or GED required.
• CPR certification preferred.
• At least 1 year of related work experience preferred.

Responsibilities

• Greet and assist Residents and visitors in a polished and professional manner.
• Manage the front desk sign-in and sign-out process for visitors and vendors.
• Handle and direct incoming phone calls.
• Inform Residents or staff of the arrival of guests, packages, and deliveries.
• Accommodate Residents’ requests for assistance, referring to other staff as necessary.

Skills

Customer service

Front desk

Phone etiquette

Education

High school diploma or GED

Job description

Bridge Senior Living LLC in Massachusetts is seeking a friendly Concierge to warmly welcome residents and visitors, managing a polished front desk and performing essential clerical tasks with professionalism.

You will answer phones, coordinate sign-in/out, direct deliveries, and assist Residents with their needs, collaborating with staff to maintain a safe, welcoming environment. This role features competitive pay and strong benefits.