Part-Time Concierge Front Desk | Senior Living

River Falls Senior Living; Fall River (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

River Falls Senior Living in Fall River, MA, is seeking a friendly, dependable Part-Time Concierge/Receptionist to warmly welcome residents, families, visitors, and guests while providing top-notch customer service.

As the first impression of the community, you will manage phones, assist with administrative tasks, coordinate transportation with nursing staff, and help maintain a safe, organized reception area.

Qualifications

• Friendly, outgoing personality with genuine enjoyment of working with seniors.
• Strong customer service and communication skills.
• Dependable, punctual, and professional.
• Excellent organizational skills and attention to detail.
• Ability to multitask and remain composed in a busy environment.
• Basic computer skills and familiarity with Microsoft Office.
• Previous receptionist, front desk, administrative, or customer service experience preferred.
• Previous senior living, healthcare, or hospitality experience is a plus!

Responsibilities

• Welcome residents, families, visitors, and guests with a friendly, professional, and helpful attitude.
• Answer and direct incoming telephone calls, take messages, and respond to general inquiries.
• Maintain a professional and welcoming reception area that reflects positively on River Falls Senior Living.
• Operate office equipment, including telephone systems, computers, copiers, scanners, fax machines, and postage meters.
• Perform general administrative and clerical duties, including typing, filing, copying, faxing, and distributing correspondence.
• Sort and distribute incoming mail and deliveries.
• Complete daily facility opening and closing procedures, including established setup and lockdown checklists.
• Coordinate resident emergency call system communications with the Wellness Department.
• Assist with coordinating resident transportation arrangements for medical appointments in collaboration with nursing staff.
• Monitor visitors and help ensure compliance with visitation policies and procedures, maintaining resident safety and security.
• Communicate professionally and courteously with residents, families, employees, and outside professionals.
• Perform other related duties as assigned.

Skills

Friendly, outgoing personality

Strong customer service and >

Job description

River Falls Senior Living in Fall River, MA, is seeking a friendly, dependable Part-Time Concierge/Receptionist to warmly welcome residents, families, visitors, and guests while providing top-notch customer service.

As the first impression of the community, you will manage phones, assist with administrative tasks, coordinate transportation with nursing staff, and help maintain a safe, organized reception area.